LOFOTEN EXPLORER AS, by the general manager, is responsible for the processing of personal data. The statement contains information we are legally obliged to provide when collecting information from our web sites (Personal Information Act section 19) and general information about how we treat personal data (Personal Data Act section 18, paragraph 1).
LOFOTEN EXPLORER AS`s basis for processing personal data will vary, but pursuant to section 8 (a) and (b) of the Personal Information Act, it will consist of the consent of the data subject or because it is required by law. Furthermore, it may be necessary to process personal data to fulfill an agreement with the registered person or to fulfill a legal obligation. Consent to processing personal data may be withdrawn at any time pursuant to Article 13 (2) (c) of the GDPR.
2. About personal information and the Personal Information Regulations
Information and assessments that may be linked to an identifiable individual. This may be name, address, phone number, email address, IP address and purchase and behavior history. All processing of personal data, such as collection, registration, storage and extradition is subject to separate rules, including the Personal Information Act. It is the general manager who is responsible for the treatment in accordance with the law’s rules. The Data Inspectorate supervises compliance with the law.
3. What kind of information do we collect?
In order to deliver as good services as possible, we rely on collecting various types of information, including personal information about you. Below is an overview of how we typically collect personal information and what information this typically is. We do not collect sensitive information.
a) Information you provide to us
When you register on our website, you must provide some information stored by us, such as name, email address, and mobile number. We will also save information when you contact us later. The information you provide can also be enriched using the help services or social media you give us access to.
b) Information we receive through the use of our services
When using our services, we record information about what services you use and how to use them. We collect information about:
i) Your device and your internet connection
We can record information about the device you use, such as mobile / PC, operating system, and browser manufacturer. We can also collect information about the connection to our services, such as IP addresses, network IDs, cookies, and unique identifiers.
ii) Use of service or purchase
We record information about your use of the services, such as which pages you are in, when you are in the pages, and what features you have used on the pages.
c) Information we receive from other sources
We may receive information about you if you use any of the other services we offer on this site. We also work closely with third parties (such as business partners, technical services, payment services, and delivery services, advertising networks, analytics, search engines and credit information agencies) and may receive information about you from these. This also includes information that is publicly available.
d) Cookies and other content stored locally
When you use our services or are on our website, cookies and other data are stored that can be read by us later.
e) Automatic assessments
Through analysis of your purchases and behaviors, automatic categorization of you as a customer can be deduced.
4. What is the information used for?
We use personal information for the following purposes:
a) To deliver and improve our services
We use personal information to deliver our services to you. For example, we need personal information to enable you to log in to our pages and, if relevant, to pay for services. We also use personal information to ensure the best possible user experience for you, including by customizing the display of the content of your screen / device and ensuring the fastest possible loading of the pages.
b) To customize the services, give you recommendations and relevant marketing.
We would like to provide you with recommendations, product information and service adjustments that are most relevant to you. This will both be given based on your own behavior, for example. Based on the products and services you’ve used or purchased, ads you’ve clicked on, or articles you’ve read, and based on the behavior of other users with similar usage patterns like you.
c) To Improve Digital Communications and Advertising
We use your personal information to improve our advertising. By creating a profile with us, you accept targeted advertising through programmatic purchases and targeted advertising through social media where your personal data will be used in the purchase of such advertising.
d) To prepare statistics and understand market trends.
We prepare statistics and chart market trends. We do this to improve and further develop our product offerings and services. As far as practicable, we try to do this with anonymous information without knowing that the information is specifically linked to you.
e) To prevent abuse of our services
We use personal information to prevent abuse of our services. Abuse may be an attempt to log on someone else’s accounts, attempted fraud, spamming, hot, harassment and other acts prohibited by Norwegian law.
5. Sharing Information
LOFOTEN EXPLORER AS, in some cases, shares personal information with other companies that provide services on our behalf. This is first and foremost to give you a safer and better shopping experience. Here are the most important examples:
a) When others perform services on our behalf
For example, web and marketing agencies to run the online store and show you targeted marketing as well as create campaigns. These are not allowed to use this personal information for anything other than performing services for LOFOTEN EXPLORER AS.
b) In case of suspicion of breach of information,
information may be disclosed to public authorities upon request. We will also be able to disclose information on suspicion of fraud, or information necessary to resolve specific disputes.
7. Deletion of personal information
We are required by law to keep certain personal information. Examples of this are:
• Law on accounting
• Order data according to. cancellation rights
• Order data according to warranties.
You have the right to delete all our information about you if you are not required to store them. You can contact you regarding this to terminate your customer relationship by e-mail, to: firstname.lastname@example.org
8. Personal Data Protection
We use appropriate security measures to protect personal information that is under our control of unauthorized access, retrieval, use, disclosure, disclosure, copying, modification or disposal.
9. Especially regarding email marketing and SMS.
If you have an active customer relationship with us, we may send you e-mail marketing or other electronic communication methods in accordance with Section 15 of the Marketing Act. This includes newsletters and other inquiries regarding content, services, offers, promotions and events from us, via email, phone, SMS and social media. However, if you do not have an active customer relationship, we will only send such marketing if you have given us consent. Your personal data can also be used to customize this communication. You can easily sign up for marketing requests through the unsubscribe feature in your emails / text messages at any time.
11. Right to complain
You are entitled to appeal to a supervisory authority, here the Data Inspectorate, pursuant to GDPR Article 13 (2) letter d.
12. Contact information
LOFOTEN EXPLORER AS
Gunnar Bergs vei 2